Choose the entry point that matches your source.
1. Get started
- Upload supported MP3, M4A, AAC, WAV, AIFF, Opus, WebM, MP4, MKV, AVI, 3GP, FLV, MPEG, and other media files up to 2 GB each.
- Record directly in the browser, then preview, retry, or submit the recording.
- Paste a public YouTube URL and let an asynchronous job extract and transcribe its audio.
Work is completed asynchronously by a queue and isolated compute plane.
2. Transcription and job states
- queued means the job is waiting; processing means audio is being extracted, chunked, or sent to the model.
- completed jobs can be edited, summarized, and exported; failed jobs retain a diagnostic error state.
- Free, Basic, Standard, and Pro allow 1, 3, 6, and 10 concurrent jobs respectively.
AI output should be reviewed by a person.
3. Review and speakers
- Edit segment text directly and save the corrected server record.
- Renaming a speaker updates every matching segment in the transcript.
- Noise, accents, and overlapping speech can affect timestamps and speaker detection.
Turn the full transcript into structured, use-case-specific output.
4. Summaries and templates
- Free includes all 12 built-in templates.
- Any paid plan can create up to 20 user-level custom templates.
- Summaries can be regenerated after transcription and include key points, chapters, decisions, and notable quotes.
Deliver results to documents, captions, and automation workflows.
5. Export, sharing, and integrations
- Export a transcript as TXT, DOCX, PDF, SRT, VTT, CSV, Markdown, or JSON.
- Select 2–25 completed library items and package one export format into a ZIP.
- Create expiring, revocable share links with content controls, or sync to Notion and signed webhooks.
Understand the boundaries across the full data lifecycle.
6. Security, retention, and accounts
- Paid accounts keep transcripts permanently.
- Sessions, uploads, shares, and jobs use ownership checks, rate limits, or HMAC signatures.
- Users can manage devices, enable TOTP, export content, and delete an account after canceling active subscriptions.
Still need help?
When contacting support, include the page, steps, and visible requestId. Never send passwords, verification codes, API keys, or raw share tokens.